Privacy Policy

Mehad Holding Group respects the privacy of its website visitors and customers and processes personal data in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law and its Implementing Regulations.

Data we collect

We may collect information that you provide through the website's forms, including your name, phone number, email address, project or service of interest, unit number, and any attachments submitted with after-sales service requests. We may also collect technical data related to your use of the website, such as device type, browser type, pages visited, traffic source, and cookies, depending on the settings and tools in use.

How we use personal data

We use personal data to:

• Respond to enquiries.
• Register interest in projects.
• Arrange visits and appointments.
• Manage customer service and after-sales requests.
• Improve the website and our services.
• Measure campaign performance.
• Send information related to the user's request or consent, as permitted by applicable laws.

Sharing personal data

We do not sell personal data. Data may be shared, to the extent necessary, with service providers acting on behalf of Mehad, such as customer management systems, hosting providers, analytics providers, and communication service providers. Data may also be disclosed to government authorities when legally required. All such parties must be subject to appropriate contractual and regulatory data protection requirements.

Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected or for the period required under applicable laws and approved policies. The data will then be deleted, securely destroyed, or anonymised in accordance with the applicable procedures.

Your rights

Data subjects may exercise their rights under applicable law, including the right to be informed about the processing of their data, access their personal data, request a copy, request its correction, completion, or updating, and request its deletion or destruction where permitted by law. Requests may be submitted to: info@mehadholding.com

Cookies

The website uses cookies and technical tools necessary for its operation. It may also use analytics or marketing tools after the required settings and consent mechanisms have been implemented. Users may manage their cookie preferences through the consent banner or their browser settings, depending on the options available on the website.

Security

We implement reasonable organisational and technical measures to protect personal data against unauthorised access, loss, or unlawful use. However, no electronic system is entirely risk-free; therefore, our safeguards are reviewed and updated as necessary.

Updates to this Policy

This Privacy Policy may be updated when our services or legal requirements change. The date of the latest update will appear at the top of this page, and users are advised to review the Policy periodically.